Pult Presence Docs
Pult Agent

Agent Management

Monitor Pult Agent deployments and view agent status in the dashboard.

The Pult Dashboard provides a dedicated view for monitoring all Pult Agent deployments across your organization.

Accessing the Agent Overview

Navigate to Settings → Presence → Pult Agent in the Pult Dashboard.

Presence settings in the Pult Dashboard

Overview Metrics

At the top of the page, two key metrics are displayed:

  • Users with agent installed -- Number of users who have at least one agent session.
  • Active agents -- Number of agents currently active (sending beacons).

User Table

The table lists all organization users with their agent deployment status:

ColumnDescription
UserEmployee name, email, and team.
Agent StatusCurrent agent status (see below).
Agent SessionsClick to view all active and past sessions, including agent version, OS, and connection details.
Device Auth StatusWhether the device was authenticated via bootstrapping or manual sign-in.

Agent Status Indicators

StatusMeaning
Active (green)Agent is currently sending beacons.
Recently active (orange)Agent was active within the last 20 minutes but isn't sending beacons right now.
Inactive (grey)Agent hasn't been active for several hours or more.
Not installedNo agent session has been recorded for this user.

Session Details

Click on a user's Agent Sessions to see detailed information about each session:

  • Agent version -- Which version of the agent is installed.
  • Operating system -- The device's OS and version.
  • Status -- Whether the session is currently active.
  • Last seen -- When the agent last sent a beacon.
  • Last location / IP -- The most recently detected office location and source IP.
  • Connected since -- When the agent session started.

This information is useful for:

  • Verifying that the correct agent version is deployed across your fleet.
  • Identifying devices that are offline or have stale installations.
  • Troubleshooting presence detection issues for specific users.

Last updated on Apr 20, 2026, 10:32 PM

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