Privacy & Data Handling

Pult Presence is designed with a minimal data footprint. It detects whether an employee is in the office -- nothing more.

What Data Is Collected

Pult Presence collects only the information needed to determine whether a device is connected to a known office network:

• Network identifiers -- IP addresses (for the Pult Agent) or WiFi MAC addresses (for WiFi Presence) are used during the matching process to determine the office location.
• Presence records -- Once matched, Pult stores that a user was present at a specific presence location on a given day (first seen, last seen).
• Device metadata (WiFi Presence only) -- Basic device information synced from your MDM system (device name, model, OS) is used to identify devices. This data comes from your existing MDM and is not collected by Pult independently.

What Is NOT Collected

• No location tracking -- Pult does not track movements, GPS coordinates, or precise physical location within the office. It only determines which office location a user is in.
• No time tracking -- Pult Presence is not used to record working hours or measure productivity. The first-seen and last-seen times are available for attendance insights, but they reflect network connection times -- not work start/end times.
• No off-site data -- When a user is outside a configured office network, no data is captured or stored. Pult only processes network information that matches a known office location.
• No browsing or activity data -- Pult does not inspect network traffic, monitor application usage, or access any content on the device.
• No IP storage (Pult Agent) -- IP addresses are used transiently for matching. The system checks whether the IP matches a configured subnet and records only the resulting location -- not the IP itself.

For a detailed breakdown of what the Pult Agent collects, how credentials are stored, and transport security, see Pult Agent -- Security & Data.

How WiFi MAC Address Matching Works

For WiFi Presence, Pult matches WiFi MAC addresses from your WiFi controller against device records from your MDM system. This matching:

• Happens entirely server-side between your WiFi controller data and MDM data.
• Does not require any software on employee devices.
• Relies on MAC address randomization being disabled on managed devices, so that the MDM-registered MAC address matches the one seen by the WiFi controller.

Employee Communication

When rolling out Pult Presence, we recommend communicating clearly with employees about:

• What the system does and does not track.
• Why it's being used (desk booking confirmation, office optimization, safety).
• That no personal location or time tracking is involved.

See the Rollout Guide for communication templates and best practices.

Data Retention

Presence records are retained for the purpose of providing attendance insights and analytics. The retention period is governed by your organization's data handling policies. Pult does not retain raw network data (IP addresses, MAC addresses) beyond the matching process.