Pult Presence Docs
WiFi PresenceCisco Meraki

Setup Guide

Step-by-step instructions for connecting Cisco Meraki to Pult Presence.

You need to create a service account (recommended) and generate an API key in the Meraki Dashboard, then enter the credentials into the Pult Dashboard.

Credentials you'll collect along the way:

CredentialSource
API KeyGenerated from the Meraki Dashboard under the service account

We recommend creating a dedicated service account with minimal permissions rather than using a personal admin account. Pult needs two read-only roles: Observer for your networks and access points, and Client monitor for the list of connected clients.

  1. Log in to your Meraki Dashboard and navigate to Organization → Administrators.

    Navigate to Organization → Administrators in the Meraki Dashboard

  2. Click Add admin and fill in First name, Last name, and Email for the service account.

    Fill in the name and email of the new admin

  3. Under Role & Scope, click Assign role, select Observer, then choose All settings within an organization.

    Select the Observer role with organization-wide scope

  4. Click Add role and scope, then Assign role, and select Client monitor.

    Select the Client monitor role

  5. Next to Client monitor, click Assign scope.

    Click Assign scope next to the Client monitor role

  6. Open the Network tab and select the networks you want Pult to monitor.

    Select the networks Pult should monitor

  7. Confirm that both roles are listed, then click Save.

    Both roles assigned before saving the new admin

  8. Activate the account by following the invitation email and setting a password.

If your dashboard still shows the older role picker instead of Role & Scope, assign Organization: Observer and Network: Observer for the networks you want Pult to access.

You can skip creating a service account and use an existing admin account, but a dedicated account with minimal permissions is recommended for security.

Step 2: Generate an API Key

  1. Log in to the Meraki Dashboard with the service account.
  2. Navigate to Organization → API & Webhooks → API keys and Access.
  3. Click Generate API key.
  4. Copy the API key and save it securely. It will only be shown once.

Navigate to Organization → API & Webhooks in the Meraki Dashboard

Click Generate API key

Step 3: Configure in Pult

  1. In the Pult Dashboard, go to Settings → Presence → WiFi Settings.
  2. Click Add Integration and select Cisco Meraki.
  3. Enter the API Key from Step 2.
  4. Click Save.

Pult validates the credentials on save. Once connected, the integration status will show as Connected.

Last updated on Sep 8, 2026, 1:59 PM

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