Pult Presence Docs
Automations

Missing Booking Notifications

Notify employees who are present in the office but haven't booked a desk.

This automation detects employees who are physically present in the office but don't have a desk booking for the day, and sends them a notification to book a desk.

How It Works

  1. After the configured trigger time, Pult identifies users with active presence at any configured presence location.
  2. For each present user, Pult checks whether they have a desk booking for today.
  3. If a user is present but has no booking, they receive a notification reminding them to book a desk.
  4. Each user is notified at most once per day.

Configuration

Navigate to Settings → Presence → General Settings → Automation Settings.

SettingDescription
Notify active users without bookingSet the time of day when the automation begins checking. Before this time, no notifications are sent.

To disable this automation, clear the time field.

Notification Delivery

Notifications are delivered through the same channels as other Pult notifications:

  • Pult Web App (in-app notification)
  • Microsoft Teams, Slack, or Google Chat (if integrated)

The notification prompts the user to open Pult and book a desk for the day.

When This Is Useful

  • Encourage compliance with desk booking policies -- employees who arrive without booking are gently reminded.
  • Improve data accuracy -- ensures desk usage is captured in the system for analytics.
  • Reduce no-show waste -- if an employee is present, getting them into a booking means the desk appears as "in use" rather than "unbooked but occupied".

Last updated on Apr 20, 2026, 10:32 PM

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